Trips Casino Cookie Policy
Last updated: June 2, 2026
This Cookie Policy explains how Trips Casino, operated by Novatrix SRL, uses cookies and similar tracking technologies on its website. It describes what cookies are, why they are used, and what choices you have as a user. This policy should be read alongside the Trips Casino Privacy Policy, which covers broader personal data processing under the Tobique Gaming Commission licence 0000002.
This policy applies to all users accessing the Trips Casino platform from Canada and any other permitted region. It covers browser-based access on desktop and mobile, including iOS Safari and Android Chrome sessions.
Interpretation and Definitions
Certain terms in this policy carry specific meanings. These definitions apply consistently throughout the document and align with the terminology used in the Trips Casino Privacy Policy and Terms of Service.
Key Terms Defined
The Company refers to Novatrix SRL, a Costa Rica-registered entity with registration number 3-102-893958, operating the Trips Casino platform service. The Website means the Trips Casino online casino service accessible to Canadian players under Tobique Gaming Commission licence 0000002.
Cookies are small data files placed on a user device by the website. A User is any individual who accesses or browses the Trips Casino website, whether registered or not. Device refers to any computer, mobile phone, or tablet used to access the platform.
Scope of This Policy
This policy covers all cookies and similar storage technologies placed during a user session on the Trips Casino website. It does not govern data collected by third-party services through external links. Any processing of personal data connected to cookie use is described in the Trips Casino Privacy Policy.
What Cookies Are
Cookies are a standard technology used across the internet. Understanding what they are helps users make informed decisions about their browser settings and data preferences.
Basic Explanation
A cookie is a small text file that a website places on a user's device when they visit it. The file stores a limited amount of data, typically a session identifier or a preference value. When the user returns to the website, the browser sends the stored cookie back to the server, allowing the site to recognise the device.
Cookies do not contain executable code and cannot access other files on a device. The data stored in a cookie is specific to the website that set it and is not accessible by unrelated third parties through the cookie mechanism itself.
Connection to Personal Data
Some cookies may be linked to personal data if they store identifiers that can be associated with a registered account. In those cases, cookie-based data forms part of the personal data processed under the Trips Casino Privacy Policy. Anonymous browsing cookies that cannot be linked to an identifiable individual fall outside personal data scope.
Types of Cookies Used
Cookies differ in how long they remain on a device and how they behave during and after a user session. Trips Casino uses both main types described below.
Session Cookies
Session cookies exist only for the duration of an active browser session. They are created when a user opens the website and deleted automatically when the browser tab or window is closed. These cookies are used primarily for authentication and navigation continuity during a single visit.
No persistent record of session cookie data remains on the device after the session ends. They do not track users across separate visits.
Persistent Cookies
Persistent cookies remain on the device after the browser session ends. They expire on a set date or when the user manually deletes them. Trips Casino uses persistent cookies to store user preferences, language settings, and certain authentication tokens that allow returning users to be recognised.
The retention period for persistent cookies varies by purpose. Most functionality cookies on the Trips Casino platform expire within 30 to 365 days, depending on their category.
Cookie Categories
Cookies fall into distinct functional categories based on their purpose. The table below summarises the main categories used on the Trips Casino website.
| Category | Purpose | Required |
|---|---|---|
| 🔒 Essential | Security, authentication, session management | Yes |
| ⚙️ Functionality | User preferences, language, display settings | No |
| 📊 Analytics | Traffic measurement, page performance tracking | No |
| 🎯 Targeting | Behavioural data for relevant content delivery | No |
| 🛡️ Security | Fraud detection, bot prevention, risk signals | Yes |
Essential Cookies
Essential cookies are required for the website to function. They manage user login states, protect account sessions, and maintain security during navigation. Without these cookies, core features such as account access, cashier operations, and KYC submission cannot operate correctly.
Because essential cookies are technically necessary, they do not require user consent under applicable data protection standards. Blocking them will prevent normal use of the Trips Casino platform.
Functionality Cookies
Functionality cookies store user-specific settings such as preferred language, display preferences, and any customisation choices made during a session. They improve the browsing experience by removing the need to reapply the same settings on each visit.
These cookies are optional. Disabling them will not prevent access to the platform but may reduce personalisation features.
How Cookies Are Used
Cookies on the Trips Casino website serve specific operational purposes. Each use case connects directly to a platform function that affects how users interact with the service.
Authentication and Account Access
When a registered user logs into their Trips Casino account, an authentication cookie is set to maintain the session. This prevents the user from being logged out unexpectedly during active play or while navigating the cashier. The cookie is bound to the session and tied to the account identifier without exposing passwords or sensitive credentials.
Preferences and Settings Storage
The platform uses functionality cookies to retain user preferences between visits. These include the selected display language from the six supported options — English, French, German, Spanish, Italian, and Portuguese — as well as any interface adjustments made during a session.
Security and Fraud Controls
Certain cookies support fraud detection and compliance checks. These include identifiers used to flag VPN or proxy access, monitor for duplicate account signals, and support AML transaction reviews. These cookies operate as part of the risk and security infrastructure required under the Tobique Gaming Commission licence.
User Choices and Cookie Control
Users have the ability to control which non-essential cookies are stored on their device. This section outlines the available options and what disabling certain cookies may affect.
Disabling Non-Essential Cookies
Non-essential cookies — including analytics and targeting categories — can be declined or removed at any time. Users can manage preferences through the cookie consent tool displayed on first visit, or through their browser's built-in settings. Withdrawing consent for non-essential cookies does not affect the lawfulness of prior processing.
Disabling analytics cookies will not prevent access to games or the cashier. It may reduce the accuracy of platform performance data used for service improvement.
Consequences of Blocking Essential Cookies
If essential cookies are blocked via browser settings, the website may not function correctly. Login sessions may fail, cashier transactions may not complete, and security checks may not execute as required. Users choosing to block all cookies should be aware that core platform functionality may be unavailable as a result.
Deleting Stored Cookies
Existing cookies stored on a device can be deleted through the browser's history or settings panel. Deleting cookies removes stored session data and preferences. The next visit to the Trips Casino website will be treated as a new session, and any previously saved settings will need to be re-applied.
Managing Cookies in Your Browser
Each major browser provides tools to view, block, and delete cookies. The steps below cover the most commonly used browsers among Canadian users.
Chrome and Firefox
The list below outlines cookie management steps for Chrome and Firefox:
- 🖥️ Chrome: Open Settings, then Privacy and Security, then Cookies and other site data
- 🔍 Chrome: Choose to block third-party cookies or clear all cookies from the same panel
- 🦊 Firefox: Open Settings, then Privacy and Security, then Cookies and Site Data
- 🗑️ Firefox: Use Manage Data to view and remove individual site cookies
Safari and Edge
- 🍎 Safari on iOS: Open Settings, then Safari, then Privacy and Security, then Block All Cookies
- 📱 Safari on macOS: Open Preferences, then Privacy, then Manage Website Data
- 🌐 Edge: Open Settings, then Cookies and Site Permissions, then Cookies and Site Data
- 🧹 Edge: Select See All Cookies and Site Data to remove specific entries
For other browsers not listed here, consult the official help documentation provided by the browser developer. Most modern browsers follow a similar menu path under Privacy or Security settings.
Third-Party Cookies
Some cookies placed during a Trips Casino session originate from third-party services rather than the website directly. These are typically analytics, performance, or fraud-prevention tools integrated into the platform.
Third-Party Service Providers
Third-party cookies are governed by the privacy policies of the respective service providers, not by this Cookie Policy. Trips Casino does not control the data practices of third-party tools. Users who want to limit third-party cookie activity should use their browser's third-party cookie blocking feature or install a recognised browser extension for this purpose.
Game Providers and Embedded Content
Game content from providers such as Pragmatic Play, NetEnt, Nolimit City, Playtech, and others loads within embedded frames on the platform. These providers may set their own technical cookies required for game session management. Such cookies are limited in scope to the game session and do not grant game providers access to Trips Casino account data.
Data Retention and Cookie Lifespan
The lifespan of a cookie depends on its category. The table below provides an overview of typical retention periods applied on the Trips Casino website.
| Cookie Type | Typical Lifespan | Deletion Trigger |
|---|---|---|
| 🔑 Session | Until browser closes | Browser close or manual clear |
| 📌 Authentication | Up to 30 days | Logout or expiry |
| 🧩 Preferences | Up to 365 days | Manual deletion or expiry |
| 📈 Analytics | Up to 2 years | Consent withdrawal or expiry |
| 🚨 Security | Session to 90 days | Risk event resolution or expiry |
Retention periods are reviewed periodically. Users may delete any stored cookie at any time using their browser settings regardless of the stated lifespan.
Policy Updates
This Cookie Policy may be revised from time to time to reflect changes in technology, legislation, or platform operations. Novatrix SRL will update the effective date shown at the top of the page whenever a material change is made.
Continued use of the Trips Casino website after an update constitutes acceptance of the revised policy. Users are encouraged to review this page periodically. For significant changes, a notice may be displayed on the website at the time of update.
Contact Information
Users with questions about this Cookie Policy or about how cookies are managed on the Trips Casino platform can contact the support team through the channels listed below.
Support Channels
- 💬 Live chat available directly on the Trips Casino website
- 📧 Support form accessible through the Help Centre section
- 📝 Written requests for cookie consent records or data removal can be submitted via the contact form
The support team will respond to cookie-related requests within standard business hours. For requests relating to personal data removal or processing restriction under applicable privacy law, users should specify this in their message to ensure the request is routed to the relevant compliance team at Novatrix SRL.